Dive into the Carnival Vibe
A fully branded costume sales platform that puts you in control. Build direct relationships with masqueraders on your own site, not a marketplace.
Deliver a Smooth, Secure, and Enjoyable Shopping Experience
Your masqueraders deserve a premium experience from the moment they choose a costume to the day they collect it. My Costume Partner gives them a modern, secure, and flexible way to shop—while you stay fully in control behind the scenes.
Flexible Payment Options
Offer multiple payment methods—secure online gateways, credit cards, bank transfers, or installments. Let masqueraders pay how they prefer while you receive funds directly, safely, and on time.
Simple, Guided Booking Flow
From browsing to checkout, every step is optimized for clarity. No more WhatsApp confusion or lost forms—customers can confidently book the right costume and instantly receive their confirmation.
Streamlined Pickup Coordination
Plan costume pickups with ease. Send automated reminders, verify payments, and mark pickups complete with a tap—so your team spends less time chasing messages and more time delivering great service.
Secure and Verified Payments
All payments are processed through encrypted, verified gateways that reduce fraud and ensure you get paid. Every transaction is protected from start to finish, giving peace of mind to both you and your customers.
Professional Brand Presentation
Your online store reflects your brand—your colors, your imagery, your voice. Give your customers the experience of shopping directly with your band, not a third-party platform.
Master your carnival management
Take full control of your carnival operations with a platform built by people who understand how this business really works. From handling section sales to managing customer communication and chargebacks, My Costume Partner keeps every part of your operation organized and protected.
Seamless Operation Management
Manage sections, costumes, and orders with a user-friendly interface. Simplify your workflow so your team stays focused on production and masquerader satisfaction—not backend chaos.
Real-Time Sales Tracking
Monitor sales and payments across every section in real time. Get instant clarity on deposits, balances, and costume availability, so you can make confident business decisions on the fly.
Smart Refund & Cancellation Tools
Easily manage refunds, cancellations, and order changes with built-in communication tools that notify customers automatically. No more confusion, no missed messages—everything stays documented and streamlined.
Chargeback Protection Built-In
We’ve handled thousands of transactions and know how frustrating post-event chargebacks can be. My Costume Partner is designed to minimize disputes with detailed purchase records, verified communications, and automated documentation—helping you keep your hard-earned sales instead of losing money after the parade is done.
Powerful Reports & Analytics
Generate custom reports on sales, balances, or fulfillment. Access deep insights into your performance and make every season stronger than the last.
Build Lasting Relationships with Your Masqueraders
Stay connected with every masquerader through your own branded platform. Whether it’s payment reminders, costume updates, or special offers—My Costume Partner helps you nurture loyalty and trust long after the parade is over.
Built-In Messaging and Updates
Communicate directly with your masqueraders. Send group messages, targeted notifications, or individual updates—all from your dashboard. Keep everyone informed without the clutter of separate apps or DMs.
Automated Payment and Balance Alerts
Never chase payments manually again. The system automatically reminds customers about deposits, outstanding balances, and due dates, keeping your cash flow organized and professional.
Personalized Customer Profiles
Access each masquerader’s order history, contact info, and fulfillment status in seconds. See who’s paid, who’s collected, and who needs follow-up—all in one place.
Data Ownership and Security
Your customer list stays 100% yours. No shared databases or outside marketing—every sale, every email, every detail belongs to your brand and your business.
Post-Event Continuity
Keep the relationship going even after the parade. Launch new designs, offer loyalty perks, and reconnect for next year’s presentation—all through a platform your customers already trust.
How It Works
Features That Change the Game
100% White-Label Store
Build a fully branded storefront with your band's colors, vibe, and unique tags.
Invite Section Leaders
Easily onboard section leaders to create and manage their own custom sections.
Custom Costume Builder
Create costumes with add-ons and sub-options for a tailored experience.
Installment Payment Plans
Offer flexible payment plans to make costumes more accessible to masqueraders.
Multiple Payment Methods
Accept payments with a variety of secure, global payment options.
Order & Report Management
Track orders, manage access to real-time sales reports with ease.
Mobile-Optimized Experience
Deliver seamless experience for masqueraders on any device.
Direct Customer Engagement
Communicate directly with masqueraders to build lasting relationships.
Got Queries? We've Got Clarity
Your questions deserve clear, concise answers. We break it down to make things simple.
How do I get started with My Costume Partner?+
Sign up to create your branded store theme tailored to your band’s identity. Our support team will guide you in inviting section leaders or setting up sections. Launch your store with ease using our ongoing assistance.
Can I customize the look of my store?+
Yes! You can override defaults in your configuration file to create your own design system.
What payment options can I offer?+
Yes! You can override defaults in your configuration file to create your own design system.
How do I manage my orders and customer data?+
Yes! You can override defaults in your configuration file to create your own design system.
Get a Free Glimpse of Your Custom Platform?
Schedule a personalized demo to explore how My Costume Partner transforms your carnival band management. Discover our intuitive tools for designing your branded store, managing costume listings, engaging masqueraders, and streamlining operations—all tailored to your unique vision.
